Contact

We read every message. Customer support hours are Monday to Friday 9 AM to 5 PM (US Central Time) and we reply within one business day.

For the fastest help, include:

• Your order number, if you are writing about an order
• The product name and the size or color you bought
• Your dog's weight and breed if you are asking about sizing
• A photo, if you are reporting a defect or a sizing issue

You can also email us directly at support@poochbud.com.

• Common questions please visit our FAQ page.